Sr. Manager, Commission Programs (ICM)

AccruePartners; Fort Mill (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

AccruePartners is seeking a professional to support their incentive compensation platform located in the greater Charlotte / Fort Mill area. This position offers hybrid or onsite work options and requires proficiency in managing technology that drives compensation strategies.

The ideal candidate will have a strong analytical background and experience with incentive compensation management systems. Key responsibilities include automation, data management, and ensuring compliance with business rules within the organization.

Qualifications

• Experience supporting or improving an incentive compensation management platform.
• Ability to write logical queries and complex Excel formulas.
• Skilled in documentation and communication of technical concepts.

Responsibilities

• Support and improve technology behind incentive compensation plans.
• Translate business needs into technical requirements.
• Perform QA testing and resolve issues.

Skills

Experience with incentive compensation management platforms

Strong analytical skills

Ability to translate business requirements into technical requirements

Experience with HR, IT, sales operations

Comfortable with QA testing and troubleshooting

Strong documentation skills

Highly organized and adaptable

Education

Bachelor’s degree in Business, IT, Computer Science or equivalent

Job description

THE TEAM YOU WILL BE JOINING

• Large, highly successful national organization with a strong growth trajectory.
• Business-critical technology team supporting enterprise compensation, sales operations, and internal business partners.
• Collaborative environment where technology, data, reporting, and business process all intersect.
• Organization that values strong internal service, process improvement, and scalable systems support.

LOCATION

• Corporate opportunity based in the greater Charlotte / Fort Mill market.
• Hybrid or onsite expectations to be discussed during the interview process.

What They Offer You

• Opportunity to support a high-visibility incentive compensation platform tied directly to business performance.
• Exposure to both business stakeholders and enterprise technology teams.
• Ability to help configure, improve, test, and support scalable compensation processes.
• Strong platform for someone who enjoys systems, data integrity, reporting, process improvement, and cross-functional problem solving.
• Career opportunity within a stable, growing, national organization.

WHY THIS ROLE IS IMPORTANT

• This role helps support and improve the technology behind incentive compensation plans across the organization.
• Serves as a power user and key partner to business and technology teams.
• Translates business needs into technical requirements and system configuration.
• Supports automation, data extraction, data transformation, testing, documentation, and issue resolution.
• Helps ensure the incentive compensation platform is accurate, scalable, compliant, and aligned with business rules.
• Plays an important role in maintaining data integrity and supporting users across the organization.

THE BACKGROUND THAT FITS

• Experience supporting, configuring, or improving an incentive compensation management platform such as ICM, Motivator, Varicent, Xactly, Oracle ICM, or a similar system. (Oracle ICM strong preference)
• Strong analytical background with the ability to translate business requirements into technical requirements.
• Experience working with HR, IT, sales operations, finance, compensation, or enterprise business applications.
• Ability to write logical queries, build complex Excel formulas, and support calculations/reporting.
• Comfortable performing QA testing, troubleshooting system issues, identifying root causes, and recommending process or system improvements.
• Strong documentation skills and ability to communicate technical concepts clearly to non-technical business partners.
• Highly organized, adaptable, and able to manage multiple priorities, deadlines, and special projects.
• Bachelor’s degree in Business, IT, Computer Science, or equivalent professional experience preferred.

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