Inbound Will Call Selector

Sysco; Town of Charlotte (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Sysco Charlotte, LLC is seeking a will-call order clerk to ensure professional, accurate and timely processing of will-call orders. The role is customer-facing at the will-call desk and handles the transactional side of the will call process.

The position may involve performing duties during downtime, assisting with credit processing, and coordinating customer will calls, including generating and coordinating pick-ups in a fast-paced warehouse environment.

Qualifications

• Must be at least 18 years old with 0–1 year of relevant work experience.
• Ability to lift 10–75 lbs, up to 100 lbs, and operate a pallet jack or forklift.
• Experience reading and following instructions and data entry portals.

Responsibilities

• Provide customer services sales support; key in national accounts orders.
• Coordinate customer will calls and pickups.
• Support customer requests for credit processing.
• Perform duties during downtime as assigned.
• Maintain inventory lists and assist with cash sales program.

Skills

Effective communication

Active listening

Mathematical aptitude

Problem solving

Verbal and written communication

English proficiency

Data entry

Job description

Company:

US0048 Sysco Charlotte, LLC

Sales Territory:

None

Zip Code:

28027

Travel Percentage:

0

COMPENSATION INFORMATION:

The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

JOB SUMMARY

This position ensures professional, accurate and timely processing of will-call orders. This role is customer-facing at the will-call desk and handles the transactional side of the will call process.

RESPONSIBILITIES

• Provide customer services sales support as needed; key in all national accounts special orders and customer orders.

• During downtime will perform duties as assigned

• Support customer request for credit process.

• Coordinate customer will call (generating and coordinating pick-ups).

• Employee Cash Sales Program: make inventory lists, distribute lists, take orders, and hand out orders

Minimum Requirements

Must be at least 18 years of age. 0 – 1 Year relevant work experience. Frequently lift product that weighs 10lb - 75lbs and up to 100lbs. Frequently reach up to 72 inches. Constantly bend and twist while operating an electric pallet jack or forklift, retrieving products from lower shelf areas. Work in very extreme temperatures (cooler and/or freezer). Work in very extreme temperatures (cooler and/or freezer).

Preferred Requirements

1 year experience operating an electric pallet jack or forklift. 1 year of warehouse, military, or physically active job experience. 1 year Selection Experience. 2 years consistent work history preferred.

Professional Skills:

• Ability to speak effectively with customers or associates of an organization.

• Must have exemplary listening skills to facilitate effective two- way communication.

• Able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.

• Proficient problem-solving skills.

• Strong verbal and written communication skills.

• Can read, write and speak English.

• Must be able to use a data entry portal or CRT.

Safe working environment, working in areas with temperature and humidity variations based on local weather conditions and type of product being selected (i.e., non-refrigerated, refrigerated, and frozen.)

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS INFORMATION:

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affi…?

This opportunityis available through Sysco Corporation, its subsidiaries and affiliates.