Inbound Will Call Selector Concord, NC Posted today

Sysco; Concord (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Sysco is seeking a will-call order processor to ensure accurate and timely handling of will-call orders. This customer-facing role manages the transactional side of will-call at the desk and supports order entry and coordination with national accounts.

Responsibilities include processing orders, assisting with credit requests, coordinating pickups, and participating in the cash sales program. Requires basic math, strong communication, and the ability to work in variable temperatures.

Qualifications

• Must be at least 18 years old.
• 0–1 year of relevant work experience.
• Frequently lift 10–75 lbs and up to 100 lbs.
• Operate an electric pallet jack or forklift.
• Work in coolers/freezers and extreme temperatures.
• Read, write and speak English.

Responsibilities

• Provide customer services sales support; key in national accounts' special orders and customer orders.
• During downtime, perform duties as assigned.
• Support customer requests for credit processing.
• Coordinate customer will call (generating and coordinating pick-ups).
• Handle Employee Cash Sales Program tasks: create inventory lists, distribute lists, take orders, and hand out orders.

Skills

Communication

Active listening

Basic math

Problem solving

Verbal/written communication

English proficiency

Data entry

Tools

Data entry portal

Job description

JOB SUMMARY

This position ensures professional, accurate and timely processing of will-call orders. This role is customer-facing at the will-call desk and handles the transactional side of the will call process.

RESPONSIBILITIES

• Provide customer services sales support as needed; key in all national accounts special orders and customer orders.




• During downtime will perform duties as assigned




• Support customer request for credit process.




• Coordinate customer will call (generating and coordinating pick-ups).




• Employee Cash Sales Program: make inventory lists, distribute lists, take orders, and hand out orders

Minimum Requirements

Must be at least 18 years of age. 0 – 1 Year relevant work experience. Frequently lift product that weighs 10lb - 75lbs and up to 100lbs. Frequently reach up to 72 inches. Constantly bend and twist while operating an electric pallet jack or forklift, retrieving products from lower shelf areas. Work in very extreme temperatures (cooler and/or freezer). Work in very extreme temperatures (cooler and/or freezer).

Preferred Requirements

1 year experience operating an electric pallet jack or forklift. 1 year of warehouse, military, or physically active job experience. 1 year Selection Experience. 2 years consistent work history preferred.

Professional Skills:

• Ability to speak effectively with customers or associates of an organization.




• Must have exemplary listening skills to facilitate effective two- way communication.




• Able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.




• Proficient problem-solving skills.




• Strong verbal and written communication skills.




• Can read, write and speak English.




• Must be able to use a data entry portal or CRT.

Safe working environment, working in areas with temperature and humidity variations based on local weather conditions and type of product being selected (i.e., non-refrigerated, refrigerated, and frozen.)

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affiliate Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.