Inbound Warehouse Operations Lead

American Lumper Services LLC; Chino (CA); On-site; USD 68,000 - 74,000; Full time

Benefits offered by this job

Health Insurance

PTO

401K- after 180 days (6 months)

On-demand pay

Job summary

American Lumper Services LLC is seeking an experienced Dock Operations Manager to oversee inbound Lumpers and coordinate the daily warehousing activities, ensuring production, productivity, quality and customer service standards meet time limits and daily performance goals.

You will lead staffing, training, and supervision across multiple shifts, maximize efficiencies, and provide ongoing performance reporting while maintaining a solution-focused culture and strong teamwork.

Qualifications

• Experience as a warehouse supervisor.
• Knowledge of warehouse software packages and MS Office.
• Ability to input, retrieve, and analyze data.
• Excellent communication and interpersonal skills.
• Experience in interviewing, hiring, coaching, and terminating.
• Proven ability to direct and coordinate operations.
• Strong organizational and time management skills.

Responsibilities

• Oversee daily warehousing activities and multiple shifts.
• Achieve high levels of customer satisfaction through excellence in daily work.
• Build a strong team and conduct new hire training.
• Measure and report the effectiveness of warehousing activities and employees’ performance.
• Organize and maintain the work area.
• Interface with customers to answer questions or solve problems.
• Determine staffing levels and assign workload.
• Identify areas of improvement and establish new or adjusted procedures.

Skills

Team leadership

Hiring & terminations

Communication skills

Time management

Coaching

Data analysis

Interpersonal skills

Problem solving

Organizational skills

Work scheduling

Tools

WMS software

MS Office

Job description

American Lumper Services LLC is seeking an experienced Dock Operations Manager to oversee inbound Lumpers and coordinate the daily warehousing activities, ensuring production, productivity, quality and customer service standards meet time limits and daily performance goals.

You will lead staffing, training, and supervision across multiple shifts, maximize efficiencies, and provide ongoing performance reporting while maintaining a solution-focused culture and strong teamwork.