Inbound Tech Solutions Advocate

CSI Cellular South, Inc; Mississippi; Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation package

Blue Cross Blue Shield HealthInsurance

Tuition Assistance Programs

Complimentary Wireless Service &Device

401k Match

Teladoc Telemedicine

WellBeacon Wellness Program

Paid Talent Referral Opportunities

Job summary

C Spire is seeking a Consumer Sales Advocate, Voice, to join a focused team handling inbound calls and providing tailored technology solutions. The role targets delivering high-value customer experiences while helping achieve monthly sales targets for handsets, gross sales, ARPS, protection, and NPS.

Ideal candidates bring two years in sales, strong communication, and reliable internet. The position offers growth potential within a leading technology company and a supportive team environment.

Qualifications

• Two years of business or related work experience in a sales environment where sales goals were met or exceeded.
• Excellent written and oral interpersonal communication skills.
• A reliable, high-speed internet connection is required.

Responsibilities

• Consistently deliver differentiated and personalized customer experiences by executing various customer management techniques and maintaining a focus on client satisfaction.
• Achieve monthly sales goals and organizational customer satisfaction standards.
• Identify diversified technology needs for customers and integrate technology offerings into daily life with ease.
• Perform additional duties as assigned.

Skills

Customer service experience

Sales experience

Interpersonal communication

Education

High school diploma

Four-year college degree

Tools

Microsoft Office

Job description

C Spire is seeking a Consumer Sales Advocate, Voice, to join a focused team handling inbound calls and providing tailored technology solutions. The role targets delivering high-value customer experiences while helping achieve monthly sales targets for handsets, gross sales, ARPS, protection, and NPS.

Ideal candidates bring two years in sales, strong communication, and reliable internet. The position offers growth potential within a leading technology company and a supportive team environment.