Inbound Service & Sales Specialist

Graybar Electric Company, Inc.; Madison (WI); Presencial; USD 42.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision

Life Insurance

Flexible Spending Accounts

Disability Benefits

Profit Sharing

401(k) Match

Paid Vacation

Paid Holidays

Wellness Day

Educational Reimbursement

Descripción de la vacante

Graybar Electric Company, Inc. in Madison, WI seeks a Customer Service Representative to be the main liaison for customers, entering orders, handling requests, and supporting product selection and application.

You will interact with customers to ensure total satisfaction, handle inbound calls, and actively sell Graybar goods and services while maintaining professional, timely follow-up.

Formación

• Strong communication skills.
• Ability to handle a variety of customer situations with enthusiasm and tact.
• Some retail or counter sales experience preferred.
• High School education; 2 year or 4 year degree preferred.

Responsabilidades

• Enter orders and handle customer requests in a timely manner.
• Interact with customers to ensure total satisfaction and follow up on issues.
• Sell Graybar goods and services on inbound calls.
• Provide support on product selection and application.
• Coordinate order entry, pricing, expediting, billing, order maintenance, credit and claims.

Conocimientos

Strong communication

Customer service

Retail experience

Tact

Educación

High School

College degree preferred

Descripción del empleo

Graybar Electric Company, Inc. in Madison, WI seeks a Customer Service Representative to be the main liaison for customers, entering orders, handling requests, and supporting product selection and application.

You will interact with customers to ensure total satisfaction, handle inbound calls, and actively sell Graybar goods and services while maintaining professional, timely follow-up.