Inbound Sales Representative (Remote, Ireland market)

Pineca Group; United States; Remote; USD 39,000 - 46,000; Full time

Benefits offered by this job

Remote work

Health budget

Wellness budget

Learning budget

Culture of autonomy

Team events

Annual trip

Job summary

Pineca Group in Ireland is seeking a customer-focused Sales Representative to turn inbound enquiries into successful sales by understanding customer needs and recommending tailored product solutions.

This fully remote role offers a base salary of €34,000–€40,000 plus uncapped monthly commissions, a health budget and learning budget, and opportunities to collaborate with architects and our factory team to deliver bespoke projects.

Qualifications

• Fluent English (C1+) with strong written and spoken skills.
• Experience in B2C sales, preferably with inbound enquiries.
• Experience using CRM or customer management tools.
• Experience selling high-value, bespoke products is a plus.
• Proficient in MS Office or Google Workspace.

Responsibilities

• Convert inbound enquiries into successful sales — no cold outreach.
• Understand customer needs, provide expert guidance, and recommend suitable solutions.
• Support customers through the post-order process to delivery.
• Coordinate production and delivery with architects and factory team.
• Collaborate with colleagues to improve sales processes and practices.
• Help raise the quality of customer experience and support.

Skills

B2C sales

CRM systems

Customer-focused

English (C1+)

Communication

Team player

Tools

CRM software

MS Office / Google Workspace

Job description

PINECA GROUP is a leading online brand of prefabricated wooden buildings, delivering high-quality wood living solutions to thousands of customers across Europe each year. Founded in Lithuania and operating in 11 countries, we are recognised for our craftsmanship, exceptional customer care, and an extensive product portfolio ranging from compact, traditional structures to premium, upscale solutions.

With over 20 years of craftsmanship, modern design practices and a customer-centric mindset, we guide and support our clients through every stage of their project – with honesty, precision and a genuine commitment to helping them realise their vision.

WHAT WE’RE LOOKING FOR

We’re looking for an ambitious and customer-focused Sales Representative to join our growing Sales Team. Supporting our growing Ireland market, you’ll turn inbound enquiries into successful sales by building trust, understanding customer needs, and recommending tailored product solutions.

This role is ideal for someone who enjoys consultative B2C sales, thrives in a fast-paced environment, and is motivated by achieving results — all without the need for cold calling or outbound prospecting.

YOUR RESPONSIBILITIES

• Convert inbound phone and online enquiries into successful sales — no cold outreach.
• Understand customer needs, provide expert guidance, and recommend the most suitable product solutions.
• Support customers throughout the post-order process, ensuring a smooth experience through to successful delivery.
• Work closely with architects and our factory team to coordinate the production and delivery of bespoke products.
• Collaborate with colleagues, share knowledge, and continuously improve our sales processes and practices.
• Help us continuously raise the quality of our customer experience and support.

WHAT YOU NEED TO SUCCEED

• Fluent English (C1+), with excellent written and spoken communication skills.
• Previous experience in sales, preferably in a B2C environment.
• Experience working with a CRM system or similar sales/customer management tools.
• Experience selling high-value, bespoke, or customisable products is a strong advantage.
• Good working knowledge of MS Office and/or Google Workspace.
• Strong communication and interpersonal skills, with empathy and a customer-first mindset.
• A collaborative approach and the ability to work effectively as part of a team.
• Excellent multitasking and prioritisation skills — you can manage multiple enquiries simultaneously while maintaining accuracy and quality.
• A fast and efficient working style — you respond promptly, think on your feet, and keep momentum throughout the sales process.
• A results-oriented mindset and the motivation to achieve and exceed sales targets.

WHAT’S IN IT FOR YOU?

• Competitive base salary of €34,000–€40,000 + uncapped monthly commission based on your sales performance.
• Fully remote working with a dedicated budget to help you create and improve your home office setup.
• Health budget — annual financial support for your health and wellbeing.
• Sports & wellness budget — annual support for physical activities and wellbeing.
• Learning & development budget — an annual allowance for training, courses, and professional development.
• Empowering culture — a working environment built on respect, autonomy, trust, and collaboration.
• Team and company events — regular team-building activities and company gatherings.
• Annual team trip abroad — we celebrate our achievements together with an annual company trip.

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