Inbound Sales Representative

Deluxe Corporation; Calabasas (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

PTO & holidays

Retirement plan

Employee stock purchase plan

Disability insurance

Fertility & adoption support

Tuition reimbursement

Job summary

Deluxe Corporation is seeking a motivated inside sales/administrative professional to handle inbound calls from MyCorporation clients in California. The role focuses on discovery, matching client needs with solutions, and closing sales while ensuring accurate orders.

Responsibilities include account management, follow-ups on conversations, and meticulous data entry of customer interactions in the internal system. Requires HS/GED and 2 years in inside sales; Microsoft Office skills are essential.

Qualifications

• HS/GED and 2 years experience in inside sales and administrative work.
• Strong Microsoft Office skills (Outlook, Excel, Word).
• Education: Associate Degree preferred.

Responsibilities

• Handle inbound calls from existing MyCorporation clients and assess needs.
• Perform discovery to understand client needs and close sales while ensuring accuracy of orders.
• Account manage the client base and follow up on conversations to grow opportunity.
• Enter accurate and detailed records of customer interactions in the internal system.

Skills

Phone communication

Interpersonal skills

Written communication

Verbal communication

Education

HS/GED

Associate Degree

Job description

Why Join Us

Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly.

• We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
• We offer competitive benefits starting on day one, designed to support your life both in and out of work.
• 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

Primarily responsible for inbound calls from clients that have connected with MyCorporation previously. Review client needs when they are calling. This is a consultative relationship. Place order ensuring accuracy of order and follow up with customer.

• Responsible to do the discovery for client call. Once there is an understanding of client needs and MyCorporation ability to solve need, responsible to close the sale ensuring all the client’s needs are met.
• Account management of customer base. Responsible to understand what sales have been converted and follow up with customer if the conversation has not happened. Continue to understand customer needs and if there are solutions to solve those needs.
• Efficiently enter accurate and detailed records of customer interactions and actions taken. Confirm with customer that information is accurate and entered into the internal system.

Basic Qualifications:

Education and Experience: HS/GED and 2 years experience in inside sales and administrative work.

Experience with Microsoft Office skills (Outlook, Excel, Word)

Preferred Qualifications:

Education: Associate Degree

Experience: Exceptional phone and interpersonal skills. Strong written and verbal communication skills.

Critical Knowledge/Skills/Abilities

• Builds rapport with clients, team members and leadership
• Understands the client’s needs and offers a solution by matching product features and benefits to their pain points.
• Takes a consultative approach and puts customer’s needs first
• Is able to find leads and build a strong pipeline
• Takes accountability for their actions, progress and results

Additional Basic Qualifications:

Must be 18 years of age or older

Compensation

The compensation range for this position is $24.00 - $25.00 hourly. This position will be eligible for an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].