Inbound & Remote Outbound SDR / Appointment Setter - San Francisco

ORA; San Francisco (CA); Remote; USD 20,000 - 24,000; Full time

Job summary

ORA in San Francisco is rebuilding its outbound sales development team. The SDR will manage a large existing pipeline of leads, conducting 150–250 dials daily to founders and ecommerce decision-makers, and will rapidly respond to inbound inquiries.

You will revive dormant opportunities, navigate gatekeepers, and identify TikTok Shop/UGC opportunities. You will book 3–5 qualified appointments daily and collaborate closely with the Account Executive to optimize conversion.

Qualifications

• Experience in outbound appointment setting or high-volume phone sales.
• Ability to discuss digital marketing, TikTok Shop, UGC, and conversion metrics.
• CRM accountability and relentless follow-up.

Responsibilities

• Make 150–250 outbound dials per day to founders and ecommerce decision-makers.
• Call new inbound leads within 5 minutes of opt-in.
• Revive dormant opportunities and follow up on older leads.
• Navigate gatekeepers to reach the right contacts.
• Identify opportunities around TikTok Shop, UGC, and affiliates.
• Book 3–5 qualified appointments per day onto the AE's calendar.
• Follow up no-shows to rebook.
• Collaborate with AE to improve appointment quality.
• Keep notes and dates in HubSpot.

Skills

Outbound prospecting

Cold calling

High-volume dialing

CRM hygiene

HubSpot

Tools

HubSpot

Job description

Platinum Partner and one of roughly 60 TikTok-badged agencies in the US. We have $80 million+ in GMV behind us and a client roster that includes Vegamour and Bodybuilding.com. We are rebuilding our appointment-setting team, and we need an SDR to turn our massive database into qualified revenue.

Why this role

You are not starting with an empty CRM. You will work an existing pipeline of over 20,000 leads featuring a mix of new inbound, older opportunities, and colder prospects. You will have a legitimate, credible offer to discuss with founders and CMOs. As the department rebuilds, strong performers will have an opportunity to grow alongside the sales organization.

What you will do

• Use an autodialer to make 150 to 250 outbound dials per day to founders and ecommerce decision-makers.
• Call every new inbound lead within 5 minutes of opt-in.
• Revive dormant opportunities and follow up with older leads who previously showed interest.
• Navigate gatekeepers to reach the right contacts.
• Understand a prospect's ecommerce situation to identify opportunities around TikTok Shop, UGC, and affiliates.
• Book 3 to 5 qualified appointments per day directly onto the Account Executive's calendar.
• Follow up relentlessly with no-shows to get them rebooked.
• Work closely with the Account Executive to understand which appointments close and improve quality.
• Keep accurate notes, dispositions, and follow-up dates in HubSpot.

What you need

• Previous experience in outbound appointment setting, SDR work, cold calling, or high-volume phone sales.
• Comfortable spending most of your day on the phone and handling rejection.
• Ability to intelligently discuss digital marketing, paid acquisition, TikTok Shop, UGC, and conversion metrics.
• Strict CRM accountability and a relentless approach to follow-up.
• Ability to produce 15 to 25 real prospect conversations daily and maintain a 70% or higher appointment show rate.

Performance benchmarks

• 15 to 20 qualified appointments per week.
• Approximately 20%+ close rate on qualified appointments handed to the Account Executive.
• $150,000+ in sourced new deal value per month.

Initial benchmarks will be calibrated against actual connect rates and lead quality during ramp.

Terms and compensation

• $2,000 per month base salary.
• Uncapped commission paid on cash collected from sourced deals (core packages start at $60,000).
• 1.5% commission for new inbound leads (opted in within the last 30 days AND contacted within 5 minutes).
• 2% commission for database revival (in HubSpot over 30 days, including old opt-ins, no-shows, and dormant opportunities).
• 3% commission for cold outbound (not in HubSpot or with no activity in 12 months; in either case, registered by you before the first call).