Inbound Receiving & Inventory Supervisor

East West Tea Company Llc; Eugene (OR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid time off

LEED-certified facility

Nourish Market meals options

Job summary

East West Tea Company LLC in Eugene, OR is seeking a Receiving Supervisor to lead inbound receiving, dock management, and inventory accuracy within our Warehouse team. You will ensure traceability, GMP/CFR compliance, and timely put-away of RM, PKG, and returns, while driving KPI performance.

Join a growing company committed to sustainability and wellbeing, with strong benefits and opportunities for career development in a LEED-certified facility and a culture that values trust and

Qualifications

• Minimum 3-5 years' experience in a receiving/warehouse role.
• Minimum 2 years' experience with direct supervision of receiving or warehouse staff.
• High level proficiency in warehouse and inventory management systems; ERP experience; Excel.
• Forklift certified or ability to obtain certification.

Responsibilities

• Oversees all inbound receiving operations including appointment scheduling, dock management, unloading, inspection, and counts for RM, PKG, and returns.
• Ensures accurate and timely capture of carrier, vendor, part #, lot #, vendor lot, PO, quantity received, UOM, number of units, unit type, pallets, pallet type, BOL pick-up date, COA compliance, and damage on every receipt.
• Manages nonconformance, over/short/damage (OS&D) reporting, and escalation to Quality and Inventory.
• Manages hazmat inbound handling in compliance with applicable regulations and in coordination with Quality and Safety.
• Oversees put away operations ensuring product is placed in correct, food-safe locations with full traceability.
• Monitors inventory accuracy through cycle counts, location audits, and daily RM/PKG warehouse activities.
• Manages hold-to-RES and disposition handoffs in coordination with Quality and Inventory teams.
• Owns and drives performance against key receiving KPIs: receiving accuracy %, average unload time per delivery, total deliveries by RM/PKG/Empty Pallets, total pallets received, COA compliance rate, damage rate, and FTE labor utilization.
• Generates quarterly stats summaries including deliveries per month, unload time per month, average unload time, pallets received per month, and RM/PKG split breakdowns.
• Contributes to development of SOPs, work instructions, playbooks, and training materials.

Skills

Receiving supervision

Warehouse operations

ERP experience

Excel proficiency

Problem solving

Communication skills

Tools

ERP system

Microsoft Office

Job description

East West Tea Company LLC in Eugene, OR is seeking a Receiving Supervisor to lead inbound receiving, dock management, and inventory accuracy within our Warehouse team. You will ensure traceability, GMP/CFR compliance, and timely put-away of RM, PKG, and returns, while driving KPI performance.

Join a growing company committed to sustainability and wellbeing, with strong benefits and opportunities for career development in a LEED-certified facility and a culture that values trust and