Inbound/Outbound Marketing Rep

Facility Solutions Group; Conroe (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Facility Solutions Group is seeking an Inbound / Outbound Marketing Representative to develop and convert contacts into leads and leads into customers through FSG's marketing channels. The role includes answering incoming sales calls, making outbound calls, and generating interest across campaigns.

You will gather information, enter it into lead management software, and follow up to schedule product demonstrations.

Qualifications

• Exceptional communication and interpersonal skills.
• Exceptional telephone conversation skills.
• Experience in a call center environment is a plus.
• Experience in a customer service environment is a plus.
• Excellent organizational skills.
• Detail- and results-oriented self-starter with disciplined workflow practices.

Responsibilities

• Answer incoming sales calls.
• Make outbound calls to listed leads and contacts.
• Generate interest through conversations started through phone calls, emails, and other campaign strategies.
• Gather basic information from prospective customers and enter into lead management software.
• Follow up with inbound inquiries to encourage engagement, provide helpful content, and schedule product demonstrations.
• Support marketing team with day-to-day activities.
• Daily follow-up phone calls with leads.
• Assist Marketing team with other ad-hoc marketing-related activities and projects.
• Interact with internal peers and management to align on strategies.

Skills

Phone prospecting

Customer service

Communication

Organization

Multitasking

Lead qualification

Follow-up

Team collaboration

Problem solving

Active listening

Tools

GSuite

MS Office

Job description

The Inbound / Outbound Marketing Rep is focused on the development and conversion of contacts to leads and leads to customers through FSG's marketing channels. The Inbound / Outbound Marketing Rep will work to both gain new contacts and develop existing ones to the point of conversion from contact to lead and lead to customer.

• Answer incoming sales calls.
• Make outbound calls to listed leads and contacts.
• Generate interest through conversations started through phone calls, emails, and other campaign strategies.
• Gather basic information from prospective customers and enter into lead management software.
• Follow up with inbound inquiries to encourage engagement, provide helpful content, and schedule product demonstrations.
• Support marketing team with day-to-day activities.
• Daily follow-up phone calls with leads.
• Assist Marketing team with other ad-hoc marketing-related activities and projects.
• Exceptional communication and interpersonal skills.
• Exceptional telephone conversation skills.
• Experience in a call center environment is a plus
• Experience in a customer service environment is a plus.
• Excellent organizational skills.
• Focused, energetic, and driven
• Ability to interact with internal peers and management
• Proficient in GSuite and MS Office (Word, Excel, PowerPoint).
• Ability to prioritize assignments to anticipate and meet multiple deadlines.
• Detail- and results-oriented self-starter with disciplined workflow practices.
• Creative thinker with the skills to analyze marketing challenges and develop effective marketing solutions.
• Demonstrate initiative and a positive proactive mindset.
• Must work independently and with a group of peers.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.