Inbound Operations Team Leader

Target; San Mateo (CA); On-site; Full time

Job summary

Join a leading retail company as an Inbound Operations Team Leader, where you will enhance guest experiences and lead a dynamic team. This role involves managing daily operations, ensuring product availability, and fostering a culture of inclusivity and safety. Ideal candidates thrive in fast-paced environments and enjoy helping others. Comprehensive training and benefits are provided.

Benefits

Comprehensive health benefits

401(k)

Employee discount

Paid sick leave

Paid vacation

Qualifications

• Ability to lead, learn current technology, and work independently.
• Effective communication skills and physical ability to perform job duties.

Responsibilities

• Leading and sharing expertise in operations, accuracy, and efficiency.
• Understanding sales goals and executing daily/weekly workload.
• Building and developing a team of GM experts through ongoing training.

Skills

Guest service

Teamwork

Problem solving

Communication

Education

High school diploma or equivalent

Job description

The pay range per hour is $28.25 - $48.00.

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience, and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation. Find more benefits at https://corporate.target.com/careers/benefits.

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations, process, and efficiency who enable a consistent experience for our guests by ensuring product is merchandised and available, accurately priced, and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all GM areas of the store. This team also leads Food & Beverage and Food Service, providing a fresh and food-safe experience. Experts enable efficient delivery to our guests by owning pick, pack, and ship fulfillment work.

The Inbound team are experts at unloading trailer deliveries and preparing merchandise to be stocked on the sales floor.

Role of Inbound Operations Team Leader

We believe in our leaders having meaningful experiences that help them build skills for a career. The role of an Inbound Operations Team Leader can provide you with skills and experience in:

• Guest service fundamentals and experience building a guest-first culture on your team.
• Retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies.
• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals.
• Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating, and retaining talent.

As an Inbound Operations Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Understanding sales goals, plans, and executing daily/weekly workload to deliver on department and store sales goals and guest engagement.
• Leading and sharing expertise in operations, accuracy, and efficiency.
• Establishing clear goals and expectations with guidance from your direct leader and holding team members accountable.
• Utilizing workload planning tools to complete scheduled work ensuring areas are guest-ready at store opening.
• Assigning daily tasks to team members based on workload and guest traffic, aligned with business priorities.
• Working a schedule that may include early mornings, evenings, overnight shifts, and weekends.
• Assessing GM backroom and sales floor areas, reviewing reports, and developing plans to resolve issues.
• Ensuring product availability for purchase and supporting organizational and operational change.
• Building and developing a team of GM experts through ongoing training and feedback.
• Demonstrating inclusivity and creating equitable experiences.
• Leading a safety culture, modeling safe behaviors, and ensuring compliance with safety expectations.
• Modeling physical security processes to enhance in-store security.
• Supporting merchandise protection strategies, including ordering, storage, and application of best practices.
• Following all safe and secure training and processes as applicable.
• Addressing emergency and compliance needs, supporting guest services, and maintaining a culture of compliance.
• Engaging with guests in a welcoming way, helping solve their needs, and thanking them for shopping at Target.
• Performing other duties as needed based on business needs.

What We Are Looking For

This may be the right job if:

• You enjoy interacting and helping others, including guests and team members.
• You thrive in a fast-moving, active, and physically demanding role, where teamwork, flexibility, and problem solving are key.
• You are open to working a flexible schedule including nights, weekends, and holidays.

We offer comprehensive training to help you succeed as an Inbound Operations Lead. Basic requirements include:

• High school diploma or equivalent.
• Age 18 or older.
• Previous retail experience preferred but not required.
• Ability to lead, learn current technology, work independently and as part of a team, manage workload, and stay focused in a fast-paced environment.
• Welcoming attitude, effective communication skills, and physical ability to perform job duties.

We are committed to an inclusive workplace and will consider qualified applicants with criminal histories in accordance with local laws.

Benefits eligibility details can be found at https://tgt.biz/BenefitsForYou_C.

Target provides reasonable accommodations for applicants with disabilities. For assistance, visit your nearest Target store or contact Guest Services at 1-800-440-0680.