Inbound Customer Service Rep (6.23 Start)

Overseas Adventure Travel; Columbia (SC); Remote; USD 10,000 - 60,000; Full time

Job summary

Overseas Adventure Travel is seeking REMOTE Traveler Support Counselors to provide exceptional customer service. Responsibilities include managing service calls, assisting with reservations, and educating travelers about products. The role offers competitive pay, strong PTO, and travel discounts, making it an attractive opportunity for those passionate about travel.

Benefits

Competitive Hourly Rate

Strong PTO package - 16 days and accruing more each year

11 Paid holidays throughout the year

401(K) with Company Match

50% off GCC Travel Packages

Qualifications

• 4+ years of experience working in a call center environment.

Responsibilities

• Manage inbound service calls, assisting customers with reservation changes.
• Advise, book, and update airline reservations using code-based software.
• Communicate comprehensive information about products and policies.

Skills

Customer Service

Communication

Problem Solving

Job description

Career Opportunities with Grand Circle Corporation

A great place to work.

Careers At Grand Circle Corporation

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Grand Circle Corporation is hiring REMOTE Traveler Support Counselors to join our June 23rd, 2025, class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers.

Why Work With Us?

• Competitive Hourly Rate
• Strong PTO package - 16 days and accruing more each year
• 11 Paid holidays throughout the year
• 401(K) with Company Match
• Dreaming of Travel? 50% off GCC Travel Packages

Responsibilities

• Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries.
• Advise, book, and update airline reservations as necessary using code-based software.
• Communicate comprehensive information to travelers, including details about our products and policies.
• Compete individually while maintaining a positive team spirit.
• Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals.

Qualifications

• 4+ years of experience working in a call center environment.