Inbound Customer Service Rep (6.23 Start)

Overseas Adventure Travel; Columbia (SC); Remote; USD 10,000 - 60,000; Full time

Job summary

Overseas Adventure Travel is seeking REMOTE Traveler Support Counselors to provide exceptional customer service to travelers. This role involves managing service calls, booking reservations, and ensuring customer satisfaction. Ideal candidates will have at least 4 years of experience in a call center environment, and the company offers competitive pay, strong PTO, and travel benefits.

Benefits

Competitive hourly rate

Strong PTO package - 16 days and accruing more each year

11 paid holidays throughout the year

401(k) with company match

50% off GCC Travel Packages

Qualifications

• At least 4 years of experience in a call center environment.

Responsibilities

• Manage inbound service calls and assist customers with reservation changes.
• Book, modify, and advise on airline reservations using our software.
• Provide comprehensive information about our products and policies.

Skills

Customer Service

Communication

Problem Solving

Job description

Career Opportunities with Grand Circle Corporation

A great place to work.

Careers at Grand Circle Corporation

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Current Opening

Grand Circle Corporation is hiring REMOTE Traveler Support Counselors to join our June 23rd, 2025, class. As a Traveler Support Counselor, you will provide excellent customer service and support to our travelers.

Why Work With Us?

• Competitive hourly rate
• Strong PTO package - 16 days and accruing more each year
• 11 paid holidays throughout the year
• 401(k) with company match
• 50% off GCC Travel Packages for travel enthusiasts

Responsibilities

1. Manage inbound service calls; assist customers with reservation changes, educate on tour itineraries, process payments, and respond to inquiries.
2. Book, modify, and advise on airline reservations using our software.
3. Provide comprehensive information about our products and policies to travelers.
4. Work individually while maintaining a positive team environment.
5. Balance company values, key result areas (KRAs), and performance goals effectively.

Qualifications

• At least 4 years of experience in a call center environment.