Inbound Customer Service Rep - 21/hour

TEKsystems; Mesa (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre‑tax and/R

Life Insurance

Job summary

TEKsystems is hiring an Inbound Healthcare Customer Service Rep in Tempe, AZ, working on-site. The role handles inbound calls, assists with prior authorization questions, and requires 1+ year in a call center or office setting. Pay is $21/hour with overtime at $31.50, with benefits including medical, dental, and 401(k).

The position is contract to hire, based in Mesa, AZ, with shifts Mon-Sun 5 AM–10 PM and a fully onsite workplace. Applicants will be evaluated by resume and test scores.

Qualifications

• 1+ year of Customer Service in Call Center or Office Setting.

Responsibilities

• Handling inbound calls and some follow up calls
• Answers calls and questions on prior authorization, general questions and some confidential information
• Great customer service with high level attention to detail
• Entering information accurately
• Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity
• Utilize multiple systems and programs to track information and update communication with customers

Skills

Customer Service

Job description

JOIN GROWING CALL CENTER IN VALLEY!!!

ABOUT COMPANY: Been operating for 30 years and largest independent pharmacy benefit solutions company.

Inbound Healthcare Customer Service Rep PAY

$21/hour and $31.50 for OT

Inbound Healthcare Customer Service Rep REQUIREMENTS

1+ year of Customer Service in Call Center or Office Setting

Inbound Healthcare Customer Service Rep Job Description

• Handling inbound calls and some follow up calls


• Answers calls and questions on prior authorization, general questions and some confidential information


• Great customer service with high level attention to detail.


• Entering information accurately


• Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.


• Utilize multiple systems and programs to track information and update communication with customers

THIS IS 100% ON-SITE IN TEMPE ARIZONA!!!

MUST HAVE AVAILABILITY MONDAY-SUNDAY between 5AM-10PM!!! (8 hour shift!)

$21HR!!!

HIRING PROCESS: Hire off resume and test scores (NO CLIENT INTERVIEW)

Job Type & Location

This is a Contract to Hire position based out of Mesa, AZ.

Pay And Benefits

The pay range for this position is $21.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision


• Critical Illness, Accident, and Hospital


• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available


• Life Insurance (Voluntary Life & AD&D for the employee and dependents)


• Short and long-term disability


• Health Spending Account (HSA)


• Transportation benefits


• Employee Assistance Program


• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Mesa,AZ. Application Deadline This position is anticipated to close on Oct 5, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.