Customer Service Representative

National MS Society; Tempe, Northern (AZ, KY); Hybrid; USD 2,893,000 - 3,995,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Life Insurance

Disability benefits

Health Spending Account

Transportation benefits

Employee Assistance Program

Time Off

Job summary

TEKsystems is seeking a Customer Service Rep for a 100% onsite contract role in Tempe, AZ. The position involves handling phone, email and chat inquiries with 35–40 daily interactions and requires 1–3 years in customer service and data entry, plus interest in financial services.

The role is hybrid, with on-site training days (4–6 days) and an anticipated end date around Aug 13, 2026. Pay ranges from $25.00 per hour, with standard voluntary benefits for a temporary role.

Qualifications

• 1-3 years of customer service experience.
• Interest or experience within financial services.
• 1-3 years of data entry experience.

Responsibilities

• Provide primarily phone, email and chat support to customers.
• Handle customer service issues and inquiries.
• Respond to 35–40 calls, chats and emails daily to troubleshoot problems.

Skills

Customer service

Data entry

Financial services

Job description

TEKsystems is looking for a Customer Service Rep that will be 100% onsite for one of our great clients here in the Tempe, AZ area. They offer great training, stability, growth and more.

• 1-3 years of Customer Service Skills
• Experience/ Interest within financial services
• 1-3 years of data entry

Our client is looking for a Customer Service Rep that will provide primarily phone support, email and chat. This includes handling customer service issues. They will be taking about 35-40 calls, chats, emails daily to troubleshoot issues for customers. They will be onsite for 4-6 for training and after training will be determined.

Job Type & Location: This is a Contract position based out of Tempe, AZ.

Pay and Benefits: The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a hybrid position in Tempe, AZ.

Application Deadline: This position is anticipated to close on Aug 13, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.