Inbound Customer Service and Sales Representative

Concentrix; Rutherford College (NC); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Concentrix in Rutherford College, NC is seeking a Customer Service / Inbound Sales Representative to handle calls, chats, and emails, resolve issues, and recommend solutions to meet client needs. This role emphasizes delivering exceptional service and achieving performance targets in a collaborative environment.

You will build product knowledge, work with digital tools, and contribute to customer loyalty and revenue growth while developing your sales and service skills and advancing your career

Description du poste

Join Concentrix as a Customer Service / Inbound Sales Representative in our Customer Service & Support team. You’ll handle incoming calls, chats, and emails, resolve customer issues, and recommend products or services that meet client needs. Using our CX and digital tools, you’ll deliver exceptional service, meet performance targets, and contribute to customer loyalty and revenue growth. At Concentrix, you’ll work with global brands, build your sales and service skills, and grow your career in a collaborative, diverse, and people-centric environment.