Inbound Car Sales Agent — Lead Nurturing & Appointments

Sonic Automotive; Fort Mill (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

A large automotive dealer group in Fort Mill, SC is looking for an eSales Agent to engage with customers and generate sales appointments. In this role, you will handle inquiries via phone and internet, providing customers with timely and relevant information. A strong background in sales or call center experience is preferred, alongside exceptional communication and organizational skills. This position offers opportunities for continuous training and career development.

Qualifications

• Minimum 1 year call center or sales focused experience.
• Strong organizational and time management skills.
• Ability to adapt to change and work in a fast-paced environment.

Responsibilities

• Answer inbound phone calls, internet inquiries, and chats.
• Provide timely responses to address customer questions.
• Generate sales and acquisition appointments.
• Maintain a thorough understanding of KPIs.

Skills

Exceptional communication skills

Organization

Time management

Verbal phone skills

Ability to work in a team

Job description

A large automotive dealer group in Fort Mill, SC is looking for an eSales Agent to engage with customers and generate sales appointments. In this role, you will handle inquiries via phone and internet, providing customers with timely and relevant information. A strong background in sales or call center experience is preferred, alongside exceptional communication and organizational skills. This position offers opportunities for continuous training and career development.