Inbound Call Center Sales Pro — Digital Rep

Charter Communications; Fort Mill (SC); On-site; USD 20,000 - 29,000; Full time

Job summary

Charter Communications is seeking a Call Center Sales Digital Representative in Fort Mill, SC. You will handle inbound sales via calls, chats, and emails, acquiring new customers and upselling products to existing clients.

Your performance will drive sales growth and enhance customer satisfaction. You will work in a fast-paced office environment with variable hours and must read, write, and understand English while leveraging your product knowledge and billing software skills to meet metrics and

Qualifications

• Must read, write, speak, and understand English.
• Demonstrated ability to meet or exceed sales goals.
• Knowledge of cable products and services (TV, internet, voice).

Responsibilities

• Handle inbound sales contacts via calls, chats, and emails.
• Acquire new customers and upsell products/services to existing clients.
• Drive sales growth and contribute to customer satisfaction.
• Maintain professionalism and courtesy to keep customers connected.
• Meet call handling metrics and performance targets.

Skills

English proficiency

Sales techniques

Product knowledge

Computer literacy

Prioritization & organization

Education

High school diploma or equivalent

Tools

Billing software

Job description

Charter Communications is seeking a Call Center Sales Digital Representative in Fort Mill, SC. You will handle inbound sales via calls, chats, and emails, acquiring new customers and upselling products to existing clients.

Your performance will drive sales growth and enhance customer satisfaction. You will work in a fast-paced office environment with variable hours and must read, write, and understand English while leveraging your product knowledge and billing software skills to meet metrics and