Inbound Business Development Representative (Life Sciences / SaaS)

Dassault Systèmes; New York (NY); Hybrid; USD 59,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life and disability insurance

401(k) matching

Flexible paid time off

10 paid holidays

Job summary

Medidata in New York City is hiring a Business Development professional to engage inbound inquiries and qualify prospects within the North American market. You will collaborate with Account Executives and Product Specialists to generate opportunities and advance deals.

The role requires a strong track record in SaaS sales, CRM proficiency, and excellent communication across channels. A hybrid work model applies, with on-site days and remote collaboration to support life sciences customers.

Qualifications

• Bachelor’s degree in Life Sciences, Biotechnology, or a related field required.
• Working knowledge of the clinical development, clinical trials, or laboratory environment.
• Proven business development or sales experience with a track record of meeting or exceeding performance metrics and quotas.
• Background in SaaS sales, with hands-on proficiency using CRM and sales engagement tools such as Salesforce and Outreach.
• Confident, articulate communicator across multi-channel outreach (phone, email, video conferencing) with strong active listening and discovery skills.
• Collaborative team player, highly motivated to manage inbound volume, prioritize effectively, and exceed goals.

Responsibilities

• Respond promptly to inbound inquiries, website leads, trial requests, and marketing-generated prospects across phone, email, and digital channels.
• Qualify inbound marketing-generated pipeline through discovery, researching prospect business models and identifying their core clinical research challenges.
• Complete weekly activities to meet established sales performance metrics, pipeline goals, and conversion targets.
• Generate and qualify opportunities with the direct support of technical and product specialists.
• Coordinate smooth, qualified opportunity handoffs and briefing notes from the Business Development team to assigned Account Managers and Account Executives.
• Maintain clean records of inbound interactions, qualification notes, and prospect data within Salesforce and Outreach to ensure accurate reporting and forecasting.
• Follow up on leads generated from company-sponsored events, webinars, conferences, and targeted marketing campaigns to maximize ROI and brand engagement.
• Facilitate initial administrative steps, including routing Medidata NDA agreements through internal teams and prospect legal counsel.
• Build expertise within your assigned portfolio and actively participate in professional development activities to stay current on life sciences and SaaS trends.
• Approach your territory with an ownership mindset, using client engagements and discovery conversations to match customer pain points with tailored Medidata solutions.

Skills

SaaS sales

CRM usage

Multi-channel outreach

Discovery & qualification

Communications

Team collaboration

Education

Bachelor’s degree in Life Sciences

Tools

Salesforce

Outreach

Job description

Location: This is a hybrid remote/in-office role. Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week following Company policy.

About our Company

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. A Dassault Systèmes brand (Euronext Paris: FR0014003TT8, DSY.PA), Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at www.medidata.com. Listen to our latest podcast, From Dreamers to Disruptors, and follow us at @Medidata.

About the Team

Join the North American Business Development Team, part of the Medidata Solutions NAM Sales Team, responsible for promoting the Medidata portfolio directly to our customers. Reporting to the Business Development Manager, you will serve as the first line of engagement for incoming interest, helping identify, qualify, and develop prospective customers or unexplored markets in a focused portfolio set. Working in close collaboration with Demand Marketing, Account Executives, and Product Specialist teams, you will qualify marketing-generated pipeline and convert inbound demand into viable sales opportunities to drive business growth for Medidata Solutions.

Responsibilities:

• Respond promptly to inbound inquiries, website leads, trial requests, and marketing-generated prospects across phone, email, and digital channels.
• Qualify inbound marketing-generated pipeline through discovery, researching prospect business models and identifying their core clinical research challenges.
• Complete weekly activities to meet established sales performance metrics, pipeline goals, and conversion targets.
• Generate and qualify opportunities with the direct support of technical and product specialists.
• Coordinate smooth, qualified opportunity handoffs and briefing notes from the Business Development team to assigned Account Managers and Account Executives.
• Maintain clean records of inbound interactions, qualification notes, and prospect data within Salesforce and Outreach to ensure accurate reporting and forecasting.
• Follow up on leads generated from company-sponsored events, webinars, conferences, and targeted marketing campaigns to maximize ROI and brand engagement.
• Facilitate initial administrative steps, including routing Medidata NDA agreements through internal teams and prospect legal counsel.
• Build expertise within your assigned portfolio and actively participate in professional development activities to stay current on life sciences and SaaS trends.
• Approach your territory with an ownership mindset, using client engagements and discovery conversations to match customer pain points with tailored Medidata solutions.

Qualifications:

• Education: Bachelor’s degree in Life Sciences, Biotechnology, or a related field required.
• Industry Acumen: Working knowledge of the clinical development, clinical trials, or laboratory environment.
• Experience: Proven business development or sales experience with a track record of meeting or exceeding performance metrics and quotas.
• Software Experience: Background in SaaS sales, with hands-on proficiency using CRM and sales engagement tools such as Salesforce and Outreach.
• Communication Skills: Confident, articulate communicator across multi-channel outreach (phone, email, video conferencing) with strong active listening and discovery skills.
• Mindset: Collaborative team player, highly motivated to manage inbound volume, prioritize effectively, and exceed individual and team goals.

The salary range posted below refers only to positions that will be physically based in New York City. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay range for this position is $58,500 to $66,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.