In-Store TurboTax Expert & Community Advocate

Intuit, Inc.; Federal Way (WA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Paid sick time

Employee Stock Purchase Plan

E&O Insurance

Employee Assistance Program

TurboTax discounts

Marketing support

Job summary

Intuit, Inc. seeks TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations across the United States. You will provide expert tax return preparation and advice, serve as a trusted advisor, and help grow the client base within the local community.

The role requires active tax credentials (EA/CPA/attorney), PTIN, and state licenses. You will engage with customers face-to-face and leverage marketing support to foster long-term relationships in a dynamic retail setting.

Qualifications

• Active, unrestricted EA, CPA, or attorney license required or equivalent.
• PTIN required by law to file taxes.

Responsibilities

• Provide full service tax return preparation and advice for TurboTax customers.
• Grow TurboTax client base in local community through outreach and referrals.
• Deliver a best-in-class customer experience at on-site locations.

Skills

Tax expertise

Community outreach

Customer service

Sales & marketing

Education

CPA/EA/Attorney license

PTIN

Tools

Tax preparation software

CRM systems

Job description

Intuit, Inc. seeks TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations across the United States. You will provide expert tax return preparation and advice, serve as a trusted advisor, and help grow the client base within the local community.

The role requires active tax credentials (EA/CPA/attorney), PTIN, and state licenses. You will engage with customers face-to-face and leverage marketing support to foster long-term relationships in a dynamic retail setting.