In-Store Tech Sales Specialist

Comcast; Oakland (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Day-One Benefits

401K Matching

Tuition reimbursement

Job summary

Comcast Xfinity is hiring for a retail role in Oakland, focused on engaging customers, explaining product features, and delivering outstanding service. You’ll meet sales targets while guiding customers through account questions and service upgrades. A high-energy, customer-oriented approach is essential.

The position emphasizes product knowledge, teamwork, and a welcoming store presence, with competitive compensation and comprehensive benefits provided by Comcast.

Qualifications

• High School Diploma or equivalent
• Willingness to work flexible retail hours including evenings, weekends and holidays
• Regular, consistent, and punctual attendance

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading levels of service, and processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology and Comcast services.
• Maintaining detailed sales product knowledge, including competitive information.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Communication

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast Xfinity is hiring for a retail role in Oakland, focused on engaging customers, explaining product features, and delivering outstanding service. You’ll meet sales targets while guiding customers through account questions and service upgrades. A high-energy, customer-oriented approach is essential.

The position emphasizes product knowledge, teamwork, and a welcoming store presence, with competitive compensation and comprehensive benefits provided by Comcast.