In-Store Tech Sales Pro — Uncapped Commissions

Comcast Corporation; Newark (DE); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Discount tickets to Universal Resorts

Paid parental leave

Tuition reimbursement up to 8000 USD

Paid Time Off

401K with 6% match

Job summary

Comcast Corporation is seeking a retail associate to engage customers, demonstrate product features, and provide outstanding service in-store. You will help customers interpret statements, manage account data, and process service requests while promoting Comcast/Xfinity products.

The role emphasizes enthusiasm for technology, learning, and delivering a seamless shopping experience. Competitive pay includes base pay with uncapped commission and comprehensive benefits.

Qualifications

• Strong communication and customer-service skills.
• Ability to learn product features and explain them clearly.
• Ability to manage multiple tasks and stay organized.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment!
• We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.
• If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits.

Skills

Communication

Critical thinking

Problem solving

Customer-focused

Persuasion

Professional integrity

Resilience

Self motivation

Teamwork

Technical knowledge

Workplace organization

Education

High School Diploma / GED

Job description

Comcast Corporation is seeking a retail associate to engage customers, demonstrate product features, and provide outstanding service in-store. You will help customers interpret statements, manage account data, and process service requests while promoting Comcast/Xfinity products.

The role emphasizes enthusiasm for technology, learning, and delivering a seamless shopping experience. Competitive pay includes base pay with uncapped commission and comprehensive benefits.