In-Store Tech Sales Pro

Comcast Resume; Gurnee (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement up to $8,000

401K with 6% match

Paid Time Off

Job summary

Comcast Xfinity is seeking a customer-focused retail associate to drive sales and deliver exceptional service in-store. You will demonstrate products, explain features, and help customers understand their accounts while meeting sales targets.

You'll be a brand ambassador, building product knowledge and delivering a positive shopping experience. Flexibility for evenings/weekends is required, with competitive pay and uncapped commission potential.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer Focus

Persuasion

Integrity

Resilience

Self-Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity is seeking a customer-focused retail associate to drive sales and deliver exceptional service in-store. You will demonstrate products, explain features, and help customers understand their accounts while meeting sales targets.

You'll be a brand ambassador, building product knowledge and delivering a positive shopping experience. Flexibility for evenings/weekends is required, with competitive pay and uncapped commission potential.