In-Store Tech Repair Technician: Fast Phone & Tablet Fixes

Asurion Tech Repair & Solutions; North Carolina; Sur place; USD 36 000 - 52 000; Plein temps

Résumé du poste

Asurion Tech Repair & Solutions is seeking an in-store Electronics Repair Technician in Mooresville, NC to diagnose and repair devices, greet customers, and provide accurate cost estimates. You will explain issues clearly and ensure repairs meet quality standards.

You will manage inventory, use the POS system, and maintain a clean, professional store environment while delivering fast, friendly service to customers.

Responsabilités

• Greet customers in-store/phone in a friendly, courteous manner.
• Diagnose, troubleshoot and repair phones, tablets, PCs, and game systems.
• Provide accurate cost estimates for problem resolution.
• Explain technical issues to customers in simple, non-technical terms.
• Ensure repairs meet or exceed quality standards.
• Keep track of devices and inventory while safeguarding store stock.
• Use the POS system to maintain customer records and repair status.
• Maintain a clean and professional store appearance.

Connaissances

Diagnostics & repairs

Customer service

Clear communication

Description du poste

Asurion Tech Repair & Solutions is seeking an in-store Electronics Repair Technician in Mooresville, NC to diagnose and repair devices, greet customers, and provide accurate cost estimates. You will explain issues clearly and ensure repairs meet quality standards.

You will manage inventory, use the POS system, and maintain a clean, professional store environment while delivering fast, friendly service to customers.