In-Store Tech & Customer Solutions Pro — Unlimited Commission

Comcast; Bolingbrook (IL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement

Paid Parental leave

401K matching

Discount tickets to Universal Resorts

Job summary

Comcast Xfinity Retail Store in Bolingbrook, IL is seeking a dedicated Retail Associate to engage customers, demonstrate product features, and deliver outstanding service. You will be part of a team driving sales while ensuring a positive in-store experience.

This role offers on-the-job training, day-one benefits, tuition reimbursement, and a competitive compensation package with uncapped earnings through commissions.

Qualifications

• High School Diploma or GED required.
• Willingness to work evenings, weekends, and holidays.
• Regular, consistent and punctual attendance.
• Ability to carry and move 25-pound boxes and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on services, making changes to account data, upgrading levels of service, and processing service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology and Comcast products.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment and connecting products to customers’ lifestyles.
• Adhering to retail operational policies and procedures for a consistent store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Communication

Critical Thinking

Problem Solving

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast Xfinity Retail Store in Bolingbrook, IL is seeking a dedicated Retail Associate to engage customers, demonstrate product features, and deliver outstanding service. You will be part of a team driving sales while ensuring a positive in-store experience.

This role offers on-the-job training, day-one benefits, tuition reimbursement, and a competitive compensation package with uncapped earnings through commissions.