In-Store Tech & Service Consultant

Comcast; Morton Grove (IL); Sur place; USD 23 000 - 34 000; Plein temps

Avantages offerts par ce poste

Day-One benefits

401K with company match

Paid Time Off

Tuition reimbursement up to $8,000

Résumé du poste

Comcast Xfinity is hiring a dynamic Retail Sales Associate in Illinois. You will engage customers, demonstrate features, and promote Comcast/Xfinity products while delivering outstanding service in a fast-paced store.

The role rewards enthusiasm with on-the-job training, uncapped commissions, and comprehensive benefits; you’ll join a team focused on customer success, product knowledge, and a welcoming shopping experience for millions of customers.

Qualifications

• High school diploma or GED is required.
• Ability to adapt to flexible retail hours.
• Regular, punctual attendance.
• Ability to lift 25-pound boxes and move around the store.

Responsabilités

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Connaissances

Customer-Focused

Communication

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Problem Solving

Resilience

Professional Integrity

Formation

High School Diploma / GED

Description du poste

Comcast Xfinity is hiring a dynamic Retail Sales Associate in Illinois. You will engage customers, demonstrate features, and promote Comcast/Xfinity products while delivering outstanding service in a fast-paced store.

The role rewards enthusiasm with on-the-job training, uncapped commissions, and comprehensive benefits; you’ll join a team focused on customer success, product knowledge, and a welcoming shopping experience for millions of customers.