In-Store Shopper: Quick Online Order Fulfillment

Whole Foods Market IP. L.P.; Kailua (HI); On-site; USD 2,452,000 - 3,499,000; Full time

Job summary

Whole Foods Market IP. L.P. is seeking entry-level team members in Hawaii to support both in-store and online order fulfillment.

You will be responsible for accurately completing online orders, learning product knowledge, and delivering exceptional customer experiences. The role requires lifting up to 50 pounds, standing for long shifts, and flexible hours including nights, weekends, and holidays. As a Team Member, you will participate in daily huddles, follow safety protocols, and assist with

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership

Skills

Customer service

Attention to detail

Multi-tasking

Communication

Teamwork

Adaptability

Tech-savvy

Education

High school diploma or equivalent preferred

Job description

Whole Foods Market IP. L.P. is seeking entry-level team members in Hawaii to support both in-store and online order fulfillment.

You will be responsible for accurately completing online orders, learning product knowledge, and delivering exceptional customer experiences. The role requires lifting up to 50 pounds, standing for long shifts, and flexible hours including nights, weekends, and holidays. As a Team Member, you will participate in daily huddles, follow safety protocols, and assist with