Fast Online Order Fulfillment Specialist

Whole Foods Market IP. L.P.; Boulder (CO); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Store discount

Paid time off

Financial wellness

Health & wellness support

Team Member perks

Job summary

Whole Foods Market in Boulder, CO is seeking an entry-level Team Member to fulfill online orders with speed and accuracy using handheld devices, while ensuring product and order precision and delivering exceptional customer experiences. You will learn product knowledge and store procedures, assist customers, handle returns, participate in daily huddles, and support various checkout options and promotions.

Flexible availability, 18+ and basic English required; prior retail experience not

Qualifications

• No prior retail experience required.
• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.

Responsibilities

• Fulfills online orders efficiently, accurately and with urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Hospitality

Problem solving

Detail oriented

Multitasking

Flexible availability

Team collaboration

Adaptability to new technology

Education

High school diploma or equivalent

Tools

POS systems

Job description

Whole Foods Market in Boulder, CO is seeking an entry-level Team Member to fulfill online orders with speed and accuracy using handheld devices, while ensuring product and order precision and delivering exceptional customer experiences. You will learn product knowledge and store procedures, assist customers, handle returns, participate in daily huddles, and support various checkout options and promotions.

Flexible availability, 18+ and basic English required; prior retail experience not