In-Store Shopper & Customer Concierge - Flexible Schedule

Sprouts Healthy Communities Foundation; Greensboro (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

15% discount for you and one family

Vacation accrual

Sick time plan

Career growth opportunities

401(k) retirement plan with company 


Company paid life insurance

DailyPay access

Employee Assistance Program (EAP)

Job summary

Sprouts Farmers Market is seeking an In-Store Shopping Clerk to assist customers and fulfill online orders using the Instacart Shopper App. You will help ensure product quality, communicate order changes, and process in-store transactions with a friendly, team-focused approach.

Responsibilities include stocking, maintaining store cleanliness, and acting as the online ambassador for delivery questions, while upholding customer service standards and helping customers make healthier choices.

Qualifications

• Must be at least 21 years old with a high school diploma or equivalent.
• Outgoing and friendly demeanor with positive attitude toward customers.
• Strong communication and team collaboration skills; able to use front-end equipment (register, calculator, scanner).
• Able to stand, walk, bend during shift; capable of moving a 20 lb cart and walking up to 3 miles in an 8-hour shift.

Responsibilities

• Shop in-store to fulfill online orders using a mobile Instacart Shopper App.
• Provide excellent customer service focusing on product quality and freshness; substitute out-of-stock items as needed.
• Communicate order changes clearly to customers and process transactions on the POS.
• Answer questions about order delivery, Instacart platform, and service benefits as the store ambassador.
• Assist in stocking shelves, filling bins, and maintaining store cleanliness and presentation.

Skills

Customer service

Communication

Team player

Mobility

Education

High school diploma

Tools

POS system

Job description

Sprouts Farmers Market is seeking an In-Store Shopping Clerk to assist customers and fulfill online orders using the Instacart Shopper App. You will help ensure product quality, communicate order changes, and process in-store transactions with a friendly, team-focused approach.

Responsibilities include stocking, maintaining store cleanliness, and acting as the online ambassador for delivery questions, while upholding customer service standards and helping customers make healthier choices.