In-Store Service & Guest Experience Specialist

Bloomingdale's; Boca Raton (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Performance bonus

Referral bonus

Merchandise discounts

Inclusive culture

Employee Assistance Program

CRGs & volunteering

Job summary

Bloomingdale's Boca Raton is looking for a friendly B-Helpful Professional to help customers and associates, delivering a fast, seamless shopping experience. You will run an in-store service hub, assist with Buy Online Pick-up in Store orders, easy returns, tourism information, and booking appointments for in-store services.

No experience required; a high school diploma is encouraged. Strong interpersonal skills, adaptability, and a flexible schedule (including weekends/holidays) are essential.

Qualifications

• Candidates with a High School Diploma or equivalent are encouraged to apply.
• No experience required.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction
• Embrace and be proficient with technology
• Participate in the merchandising and operational requirements of the role

Skills

Strong interpersonal skills

Communication with diverse groups

Flexible and adaptable

Team player

Tech savvy

Education

High School Diploma or equivalent

Job description

Bloomingdale's Boca Raton is looking for a friendly B-Helpful Professional to help customers and associates, delivering a fast, seamless shopping experience. You will run an in-store service hub, assist with Buy Online Pick-up in Store orders, easy returns, tourism information, and booking appointments for in-store services.

No experience required; a high school diploma is encouraged. Strong interpersonal skills, adaptability, and a flexible schedule (including weekends/holidays) are essential.