In-Store Service Champion (BOPS & Returns)

Bloomingdale's; Merrifield (VA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Performance bonus

Referral bonus

Merchandise discounts

Inclusive environment

Empowerment to perform impactful work

Employee Assistance Program

CRG opportunities

Job summary

Bloomingdale's in Merrifield, VA seeks a B-Helpful Professional to be a go-to resource for customers and associates. You will manage an in-store service hub, assist with Buy Online Pick-up in Store (BOPS), process easy returns, and help book appointments for in-store services.

The role emphasizes speed, attention to detail, teamwork, and a friendly, tech-savvy approach to creating a fun shopping experience for guests.

Qualifications

• Customer-focused individuals with strong interpersonal skills.
• No prior experience required; eagerness to learn on the floor.
• Ability to communicate clearly with diverse customers and peers.

Responsibilities

• Greet customers and provide a genuine, friendly interaction.
• Embrace and use technology to assist customers and complete transactions.
• Participate in merchandising and operational tasks as needed.

Skills

Customer service

Communication

Teamwork

Flexibility

Education

High School Diploma or equivalent

Tools

POS system

Job description

Bloomingdale's in Merrifield, VA seeks a B-Helpful Professional to be a go-to resource for customers and associates. You will manage an in-store service hub, assist with Buy Online Pick-up in Store (BOPS), process easy returns, and help book appointments for in-store services.

The role emphasizes speed, attention to detail, teamwork, and a friendly, tech-savvy approach to creating a fun shopping experience for guests.