Retail Service & Guest Experience Specialist

Bloomingdale's; Washington (District of Columbia); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid Time Off

Flexible scheduling

PayActiv access

Pet/home/auto insurance options

401(k) plan options

Bonus opportunities

Growth potential opportunities

Employee Discount at Bloomingdale's &M

Job summary

Bloomingdale's Service Professionals play a critical role in daily store operations, delivering a friendly, efficient shopping experience. You assist customers with gift wrapping, returns, gift cards, and greeting cards, while handling basic transactions and questions with a collaborative spirit.

Strong interpersonal skills and a willingness to learn technology are essential. This role supports flexible scheduling, including days, evenings, weekends, and holidays in a fast-paced retail

Qualifications

• High School Diploma or equivalent required.
• No experience required.
• Strong interpersonal skills with customers and peers.
• Resourceful and adaptable to changing priorities.
• Works well independently and in a team.

Responsibilities

• Create an in-store easy, seamless and fun experience with friendly interactions.
• Assist customers with gift wrapping, returns, gift cards and greeting cards.
• Resolve basic card/loyalty issues and operate sales technology.
• Support merchandising and daily store operations.

Skills

Interpersonal skills

Customer service

Technology proficiency

Teamwork

Education

High School Diploma or equivalent

Tools

POS systems

Cash register

Handheld equipment

Job description

Bloomingdale's Service Professionals play a critical role in daily store operations, delivering a friendly, efficient shopping experience. You assist customers with gift wrapping, returns, gift cards, and greeting cards, while handling basic transactions and questions with a collaborative spirit.

Strong interpersonal skills and a willingness to learn technology are essential. This role supports flexible scheduling, including days, evenings, weekends, and holidays in a fast-paced retail