Retail Service Associate — Fast, Friendly & Tech-Savvy

Bloomingdale's; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Performance and Referral bonus

Sales commissions

Merchandise discounts

Inclusive, challenging, and refreshing

Empowerment to perform impactful work

Employee Assistance Program

Colleague Resource Groups

Job summary

Bloomingdale's in New York is seeking a B-Helpful Professional to serve as a go-to resource for customers and associates. You will manage an in-store service hub, assist with Buy Online Pick-up in Store orders, returns, tourism information, and appointment bookings to ensure a fast, friendly shopping experience.

The role emphasizes speed, attention to detail, collaboration, and a positive customer journey, with no prior experience required and opportunities for growth within Macy's, Inc.'s

Qualifications

• High School Diploma or equivalent encouraged to apply.
• No experience required.
• Strong interpersonal skills with diverse groups of customers and peers.
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction.
• Embrace and be proficient with technology.
• Participate in the merchandising and operational requirements of the role.

Skills

Customer service

Interpersonal skills

Teamwork

Adaptability

Education

High School Diploma or equivalent

Tools

Cash register system

Handheld device

Job description

Bloomingdale's in New York is seeking a B-Helpful Professional to serve as a go-to resource for customers and associates. You will manage an in-store service hub, assist with Buy Online Pick-up in Store orders, returns, tourism information, and appointment bookings to ensure a fast, friendly shopping experience.

The role emphasizes speed, attention to detail, collaboration, and a positive customer journey, with no prior experience required and opportunities for growth within Macy's, Inc.'s