In-Store Sales & Service Pro

R301US Hibbett Retail, Inc.; Memphis (TN); On-site; USD 12,000 - 16,000; Full time

Job summary

Hibbett Retail, Inc. in Memphis, TN is seeking a Sales Associate to deliver quality customer service, promote sales, and know store products. The role emphasizes becoming an ambassador of the brand and delivering an outstanding customer experience that helps retain customers.

The position reports to the Store Manager, with non-exempt FLSA status and hourly pay of $10.15. Duties include assisting customers, supporting store operations, and meeting sales targets in a fast-paced environment.

Qualifications

• 0-2 years of customer service experience.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Interpersonal skills

Communication skills

Fast-paced work

Self-starter

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Memphis, TN is seeking a Sales Associate to deliver quality customer service, promote sales, and know store products. The role emphasizes becoming an ambassador of the brand and delivering an outstanding customer experience that helps retain customers.

The position reports to the Store Manager, with non-exempt FLSA status and hourly pay of $10.15. Duties include assisting customers, supporting store operations, and meeting sales targets in a fast-paced environment.