Sales Associate: Elevate Customer Experience & Sales

R301US Hibbett Retail, Inc.; Memphis (TN); On-site; USD 12,000 - 17,000; Full time

Job summary

The Sales Associate at Hibbett Retail, Inc. is a frontline member of the Memphis store team. This role focuses on delivering quality customer service and driving product sales across departments, while promoting current promotions and upholding store standards.

You will act as an ambassador for the brand, helping customers and contributing to a positive shopping environment. As part of daily store operations, you will support shipments, merchandising, and sales targets, and participate in staff

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative and attention to detail.
• Team player who delivers outstanding customer service.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication

Team player

Fast-paced environment

Job description

The Sales Associate at Hibbett Retail, Inc. is a frontline member of the Memphis store team. This role focuses on delivering quality customer service and driving product sales across departments, while promoting current promotions and upholding store standards.

You will act as an ambassador for the brand, helping customers and contributing to a positive shopping environment. As part of daily store operations, you will support shipments, merchandising, and sales targets, and participate in staff