In-Store Sales & Customer Service Associate

R301US Hibbett Retail, Inc.; Union City (TN); On-site; USD 10,000 - 15,000; Full time

Job summary

Hibbett Retail, Inc. is hiring a Sales Associate in Union City, TN to deliver quality customer service and drive product sales. You will become knowledgeable across departments and promote promotions while upholding store policies.

The role emphasizes assisting customers, meeting sales targets, and contributing to a positive brand experience. The position requires 0–2 years of customer service experience, strong communication skills, and a proactive attitude.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills; ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail and ability to handle multiple tasks simultaneously and accurately.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service as per the service manual.
• Promote and sell services and merchandise.
• Set goals to grow selling skills and track performance.
• Uphold company policies and standards from manuals and memos.
• Assist in daily store operations: work lists, shipments, maintenance.
• Present merchandise to promote and sell using product knowledge guidelines.
• Aim to consistently meet or exceed sales targets and goals.
• Report merchandise needs, pricing concerns, and operational issues to management.
• Attend staff meetings and training sessions for the store.
• Protect company assets and financial information by following internal controls.

Skills

Customer service

Interpersonal communication

Initiative

Job description

Hibbett Retail, Inc. is hiring a Sales Associate in Union City, TN to deliver quality customer service and drive product sales. You will become knowledgeable across departments and promote promotions while upholding store policies.

The role emphasizes assisting customers, meeting sales targets, and contributing to a positive brand experience. The position requires 0–2 years of customer service experience, strong communication skills, and a proactive attitude.