In-Store Sales Pro — Create Dream Spaces

Lovesac; Durham (NC); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Quarterly Sales Bonus

401K Matching

Parental Leave

Medical

Dental

Vision

HSA/FSA

Life/AD&D

Disability

EAP

Financial Wellness Tools

Associate Discounts

Pet Insurance

Job summary

Lovesac in Durham, NC is seeking a full-time Sales Associate to create a welcoming in-store experience and help customers design products to fit their space and style.

You will engage customers, demonstrate products, and drive sales while collaborating with the team to meet goals and maintain store standards. This role supports store operations and values a customer-centric approach in a fast-growing furniture company.

Qualifications

• 18 years of age or older.
• High-School Diploma or equivalent.
• Minimum of 2 years’ experience in retail sales or customer service role.
• Able to work flexible hours including evenings, weekends and holidays.
• Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach.
• Support Lovesac's omni‑channel customer experience by being flexible and able to assist in-person at your home store, local stores and third-party vendors.
• Must be able to travel, as required by the Company in its sole discretion, to local stores, third-party vendors and for occasional meetings.
• Excellent judgment, integrity, and trustworthiness in managing financial transactions and customer data.

Responsibilities

• Engage customers and demonstrate best-in-class service to build brand loyalty.
• Aim for sales goals while promoting a positive team environment.
• Guide customers from interest to purchase, manage quotes and close sales.
• Follow up on quotes to drive conversion and ensure a smooth shopping experience.
• Promote new products and promotions to boost engagement and sales performance.
• Maintain a welcoming store, follow merchandising standards, and support daily operations.
• Utilize company tools and data to prioritize tasks and support selling efforts.
• Adhere to policies and ensure safety and customer privacy.

Skills

Customer service

Retail sales

Communication skills

Team collaboration

CRM proficiency

Education

High-School Diploma

Tools

CRM systems

Job description

Lovesac in Durham, NC is seeking a full-time Sales Associate to create a welcoming in-store experience and help customers design products to fit their space and style.

You will engage customers, demonstrate products, and drive sales while collaborating with the team to meet goals and maintain store standards. This role supports store operations and values a customer-centric approach in a fast-growing furniture company.