In-Store Sales Leader & Experience Innovator

Warby Parker; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Paid holidays

Paid time off

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences across our retail locations. You’ll lead floor selling, front‑of‑house operations, and team check‑ins when a manager isn’t present, while opening and closing the store.

You will convey Warby Parker’s story, provide product knowledge, and offer thoughtful style advice. A track record of retail leadership and strong communication will help you drive an inclusive, high‑performing team.

Qualifications

• Retail experience at a customer-focused company with leadership responsibilities.
• 6+ months in a management position.
• Exceptional interpersonal and communication skills for top‑notch service.

Responsibilities

• Lead the selling on the floor and front‑of‑house operations when a manager is not present.
• Open and close the store and maintain an efficient, inclusive retail environment.
• Share Warby Parker’s story and mission while delivering product knowledge and honest style advice.
• Contribute to process improvements and participate in special projects to elevate the shopping experience.

Skills

Retail management

Customer service

Leadership

Communication

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences across our retail locations. You’ll lead floor selling, front‑of‑house operations, and team check‑ins when a manager isn’t present, while opening and closing the store.

You will convey Warby Parker’s story, provide product knowledge, and offer thoughtful style advice. A track record of retail leadership and strong communication will help you drive an inclusive, high‑performing team.