In-Store Sales & Customer Care Associate

Linde plc; Show Low (AZ); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Linde plc is seeking an in-store sales representative in Show Low, AZ to support customer orders, counter sales, and warehouse tasks. You will assist customers, handle telephone orders, and help the Outside Sales team with product recommendations and pricing.

The role emphasizes strong customer service skills, the ability to lift 50 lbs, and prior inside sales or counter sales experience. A high school diploma is required, with a focus on accuracy and efficiency in a retail setting.

Qualifications

• High school diploma or GED.
• 1+ year of Customer Service / Inside Sales / Counter Sales preferred.
• Excellent customer service skills required.
• No DUI/DWI or alcohol-related driving convictions in the last 10 years.
• Able to lift 50 lbs.

Responsibilities

• Perform customer service activities, including receiving and entering telephone orders, answering questions, resolving challenges, and tracing order status or product shipments.
• Serve customers through counter sales in the retail store.
• Conduct warehouse duties, including moving cylinders for customers.
• Provide sales support to the Outside Sales team.
• Evaluate and recommend appropriate products, equipment, and programs.
• Promote add-on sales of gases and high-margin hard goods accessories and conduct product demonstrations as an in-store sales representative.
• Maintain customer records and files, ensuring accurate account setup and pricing.
• Perform outbound calls to retail and small 'B' customers.
• Sell products at minimum discount to achieve target margins and occasionally support additional locations.

Skills

Customer service

Inside sales

Counter sales

Sales support

Telephone orders

Product demonstrations

Education

High school diploma

Job description

Linde plc is seeking an in-store sales representative in Show Low, AZ to support customer orders, counter sales, and warehouse tasks. You will assist customers, handle telephone orders, and help the Outside Sales team with product recommendations and pricing.

The role emphasizes strong customer service skills, the ability to lift 50 lbs, and prior inside sales or counter sales experience. A high school diploma is required, with a focus on accuracy and efficiency in a retail setting.