In-Store Sales Associate

Linde; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability insurance

Life insurance

Paid holidays and vacation

Employee discount program

Opportunities for educational and/prof

Job summary

Linde Gas & Equipment Inc. in Grand Rapids, MI, is seeking an In-Store Sales Associate to deliver outstanding customer service, process telephone orders, and assist customers at the counter.

You will support warehouse tasks, move cylinders, and help the Outside Sales team with sales support. The role involves promoting add-on sales of gases and hard goods, maintaining accurate customer records, and performing outbound calls to retail and small customers, while aiming to meet margin targets.

Qualifications

• A high school diploma / GED is required.
• 1+ year of Customer Service / Inside Sales / Counter Sales preferred.
• Excellent customer service skills.
• No DUI / DWI or other alcohol-related convictions in the last 10 years.

Responsibilities

• Serve customers through counter sales in the retail store and answer questions.
• Receive and enter telephone orders; trace order status and shipments.
• Perform outbound calls to retail and small 'B' customers and maintain records.
• Assist warehouse duties, move cylinders, and support Outside Sales.
• Promote add-on sales of gases and hard goods; conduct product demonstrations.
• Ensure accurate account setup and pricing; target margins.

Education

High school diploma / GED

Job description

Linde Gas & Equipment Inc. In-Store Sales Associate Grand Rapids, MI, United States | req31941

What you will enjoy doing*

You will perform customer service activities, including receiving and entering telephone orders, answering questions, resolving challenges, and tracing order status or product shipments. Serve customers through counter sales in the retail store. Further, you will conduct warehouse duties, including moving cylinders for customers and provide sales support to the Outside Sales team. Evaluate and recommend appropriate products, equipment, and programs. You will promote add-on sales of gases and high-margin hard goods accessories and conduct product demonstrations as an in-store sales representative. Maintain customer records and files, ensuring accurate account setup and pricing. Perform outbound calls to retail and small 'B' customers. You will sell products at minimum discount to achieve target margins and occasionally support additional locations.

What makes you great

• You have a high school diploma / GED
• More than one (1+) year(s) of Customer Service / Inside Sales / Counter Sales is preferred
• You should have excellent customer service skills to be successful in this role
• You do not have a DUI / DWI or other alcohol (driving) related convictions within the last ten (10) years

Why you will love working with us

Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde’s industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. Linde also delivers state-of-the-art gas processing solutions to support customer growth, efficiency improvements and emissions reductions.

What we offer you!

Linde offers competitive compensation and an outstanding benefits package.

• Competitive compensation
• Health insurance
• Dental insurance
• Disability insurance
• Life insurance
• Paid holidays and vacation
• Employee discount program
• Opportunities for educational and professional growth

Build your future with us while making an impact every day!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Linde Gas & Equipment Inc. acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.