In-Store Retail Experience Specialist

EXPRESS; Mentor (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company  |

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX is seeking a Retail Sales Associate for Express Great Lakes store to deliver an exceptional in-store shopping experience. You will assist customers, maintain shelves, process transactions, and support product launches while upholding store standards.

The role emphasizes customer service, teamwork, and flexible availability, including nights and weekends. Part-time opportunities with competitive benefits are available at this location.

Qualifications

• Education: High School or Equivalent
• 0-2 years of relevant retail experience; minimum 6 months
• Proficient in use of technology (iPad, registers)
• Availability including nights, weekends and non-business hours
• Meets physical requirements
• Previous retail experience preferred

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers
• Follow company policies and procedures to ensure the safety of all associates and customers
• Assist with product launch changes according to company SOP
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model
• Process transactions quickly and accurately reducing the customers wait time
• Positively resolve customer service-related issues and communicate resolutions to Store Management
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate
• Other essential functions may occur as directed by your supervisor

Skills

Customer service

Communication

Team collaboration

Retail experience

Education

High School or equivalent

Job description

PHOENIX is seeking a Retail Sales Associate for Express Great Lakes store to deliver an exceptional in-store shopping experience. You will assist customers, maintain shelves, process transactions, and support product launches while upholding store standards.

The role emphasizes customer service, teamwork, and flexible availability, including nights and weekends. Part-time opportunities with competitive benefits are available at this location.