In-Store Print & Customer Solutions Specialist

FedEx Corporation; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

FedEx Office in Austin seeks a Store Consultant to deliver a positive customer experience, leveraging consultative skills to anticipate needs and propose FedEx Office products and services. The role covers printing, signs & graphics, and shipping, including taking orders, pricing, and managing production queues.

The incumbent will operate various equipment, maintain the store, and handle complex tasks with prioritization while ensuring confidentiality of customer data and accurate transactions.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook.

Responsibilities

• Provides consultative customer service across FedEx Office products and services.
• Takes orders and provides pricing information.
• Sets up and operates printing, binding, and related equipment.
• Maintains a safe, clean, and orderly retail Store.
• Handles financial transactions and cash with POS systems.

Skills

Excellent verbal & written comms

Job description

FedEx Office in Austin seeks a Store Consultant to deliver a positive customer experience, leveraging consultative skills to anticipate needs and propose FedEx Office products and services. The role covers printing, signs & graphics, and shipping, including taking orders, pricing, and managing production queues.

The incumbent will operate various equipment, maintain the store, and handle complex tasks with prioritization while ensuring confidentiality of customer data and accurate transactions.