In-Store Printing & Customer Solutions Specialist

FedEx Office and Print Services; Willow Creek (WI); On-site; USD 31,000 - 42,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience and assist with printing, signs, graphics, and shipping products. You will take orders, provide pricing, and recommend FedEx Office solutions while coordinating store activities and maintaining equipment.

The role emphasizes consultative selling, accurate pricing, and efficient handling of the production queue in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.

Responsibilities

• Delivers a positive customer experience and demonstrates consultative behavior.
• Assists customers with printing, signs, graphics, and shipping product lines.
• Takes complex orders using order systems and provides pricing information.
• Maintains store readiness, handles inventory, and supports the production queue.

Skills

Customer service

Communication

Teamwork

Retail knowledge

Product knowledge

Education

High school diploma

Tools

POS terminal

Order systems

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience and assist with printing, signs, graphics, and shipping products. You will take orders, provide pricing, and recommend FedEx Office solutions while coordinating store activities and maintaining equipment.

The role emphasizes consultative selling, accurate pricing, and efficient handling of the production queue in a fast-paced retail environment.