In-Store Printing & Customer Service Specialist

FedEx Corporation; Oxon Hill (MD); On-site; USD 27,000 - 32,000; Full time

Job summary

FedEx Office is hiring a Store Consultant to deliver a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and recommend FedEx Office products and services. You will operate printing and shipping equipment and keep the store organized and productive.

The role requires multi-tasking, effective communication, and the ability to work with minimal supervision in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Retail experience and customer service focus are preferred.

Responsibilities

• Assist customers and provide pricing information for FedEx Office products.
• Take orders and coordinate store activities to meet priorities.
• Set up and operate printing, binding and related equipment.
• Assemble parcels, wrap items and prepare goods for shipping.
• Maintain a safe, clean and organized retail store environment.

Skills

Customer service

Communication

Retail experience

Teamwork

Problem solving

Education

High school diploma

Tools

POS terminal

Printing equipment

Shipping equipment

Job description

FedEx Office is hiring a Store Consultant to deliver a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and recommend FedEx Office products and services. You will operate printing and shipping equipment and keep the store organized and productive.

The role requires multi-tasking, effective communication, and the ability to work with minimal supervision in a fast-paced retail environment.