In-Store Pizza Customer Service Specialist

Domino's Pizza; Denver (CO); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Domino's in Denver seeks a Store Customer Service Rep to handle incoming calls and carryout orders with courtesy and efficiency. You will learn and apply our menu knowledge, uphold image standards, and follow the WOW steps to delight customers.

Ideal candidates demonstrate strong communication, reliability, and a commitment to consistent service quality in a fast-paced pizza environment.

Qualifications

• Answering phones and assisting carryout customers politely.
• Maintaining a positive image and following standard service steps.
• Adhering to food safety and product handling procedures.

Responsabilités

• Take orders and process carryouts accurately.
• Provide menu knowledge and upsell where appropriate.

Connaissances

Customer service

Description du poste

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard
Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
No one is allowed to clear pizzas before it is ready to place in the oven
Drivers must have $1 in coin change on every delivery
Drivers must say “Let me get your change” on every order NO EXCEPTION
No one is allowed to carry more than $20 while on the clock including personal money
No one is allowed to have a pocket knife or any weapon while working
Driver vehicles are to be neat and clean and in positive image while working
Drivers are not to be routed early or checked in early from delivery
Pizza makers must wash hands prior to making products
Only proper procedure for products is allowed
Every driver must have done Safe Delivery CBT
Every order is to be repeated for accuracy and name and address confirmed

Additional Information

All your information will be kept confidential according to EEO guidelines.

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