In-Store Paint & Customer Service Specialist

The Sherwin-Williams Company; Lorain (OH); On-site; USD 18,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company in Lorain, OH is seeking a Customer Service Specialist for Store #701500, located at 2280 Cooper Foster Rd, Lorain. This full-time role supports wholesale and retail customers by identifying needs and recommending the right products and services.

You will help resolve customer concerns, maintain product quality and displays, and work toward monthly, quarterly, and yearly sales goals while ensuring excellent service.

Qualifications

• Minimum requirements include age 18, legal work authorization, and a valid driver's license.
• Ability to lift up to 50 lbs regularly and up to 70 lbs occasionally.
• Willingness to work evenings and weekends as needed.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Stock shelves and set up displays; tint and mix products per specifications.
• Assist in deliveries and loading/unloading, as needed.
• Maintain in-stock and presentable condition in assigned areas.

Skills

Customer service

Sales

Multilingual

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Lorain, OH is seeking a Customer Service Specialist for Store #701500, located at 2280 Cooper Foster Rd, Lorain. This full-time role supports wholesale and retail customers by identifying needs and recommending the right products and services.

You will help resolve customer concerns, maintain product quality and displays, and work toward monthly, quarterly, and yearly sales goals while ensuring excellent service.