In-Store Optician & Customer Service Expert

JINS; Santa Clara (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Free eyewear

Friends and family discounts

Commuter benefits

Team outings every month

Job summary

JINS Eyewear US, Inc. is looking for a full-time Customer Service Specialist / Optician at Valley Fair Mall in Santa Clara, CA. Responsibilities include ensuring customer satisfaction, handling complaints, fitting eyeglasses, and participating in team meetings. Required qualifications include a high school diploma and retail experience. Perks include health and dental insurance, paid time off, and free eyewear. The position requires availability for a flexible schedule, including nights and weekends.

Qualifications

• High school or equivalent education required.
• ABO Certification preferred but not required.
• One year of retail experience necessary.
• Strong communication skills are essential.

Responsibilities

• Ensure customer happiness with stellar service.
• Handle customer complaints with honesty and integrity.
• Fit and adjust eyeglasses according to preferences.
• Participate actively in team meetings.

Skills

Strong communication skills

Customer service

Ability to adjust priorities

Retail experience

Education

High school or equivalent (G.E.D.)

ABO Certification

Job description

JINS Eyewear US, Inc. is looking for a full-time Customer Service Specialist / Optician at Valley Fair Mall in Santa Clara, CA. Responsibilities include ensuring customer satisfaction, handling complaints, fitting eyeglasses, and participating in team meetings. Required qualifications include a high school diploma and retail experience. Perks include health and dental insurance, paid time off, and free eyewear. The position requires availability for a flexible schedule, including nights and weekends.