In-Store Operations Leader — Customer Service & Merchandising

R301US Hibbett Retail, Inc.; Algiers (LA); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in New Orleans, LA is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers merchandising, restocking, scheduling, and staff guidance within a fast-paced retail environment.

The ideal candidate has 1–3 years in retail, strong interpersonal skills, and a proactive, team-focused mindset to drive store goals and profitability.

Qualifications

• Retail experience, 1–3 years in customer service.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team leadership and merchandise-selling abilities.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Act as store lead in Store Manager's absence.
• Assist in recruiting, training, and evaluating personnel.
• Provide guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses for profitability.
• Direct staff to ensure department responsibilities are completed.
• Maintain inventory movement awareness and customer trends.
• Ensure extraordinary customer service per standards.

Skills

Customer service

Interpersonal skills

Team leadership

Retail operations

Job description

Hibbett I City Gear in New Orleans, LA is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers merchandising, restocking, scheduling, and staff guidance within a fast-paced retail environment.

The ideal candidate has 1–3 years in retail, strong interpersonal skills, and a proactive, team-focused mindset to drive store goals and profitability.