In-Store Mobile Sales Pro - Customer-Driven Retail

T-MOBILE USA, Inc.; San Jose (CA); On-site; USD 23,298 - 33,182; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off

Tuition assistance

Job summary

A leading telecommunications provider seeks a Mobile Associate to bring their brand to life in partner locations. The role involves engaging customers, utilizing digital tools, and providing exceptional service. Candidates must have a high school diploma and at least six months of customer service or sales experience, preferably in retail. The position offers an hourly pay of $20.50 plus training pay and a comprehensive benefits package including medical insurance, 401(k), and paid time off.

Qualifications

• Minimum 6 months of customer service and/or sales experience; retail preferred.
• Must be at least 18 years of age and legally authorized to work in the United States.

Responsibilities

• Proactively engage with customers in a retail environment using digital tools.
• Leverage digital self-serve tools and solution-based selling techniques.
• Build customer relationships through exceptional service and follow-up.

Skills

Customer-satisfaction focus

Team-building orientation

Competitive drive

Education

High School Diploma or GED

Job description

A leading telecommunications provider seeks a Mobile Associate to bring their brand to life in partner locations. The role involves engaging customers, utilizing digital tools, and providing exceptional service. Candidates must have a high school diploma and at least six months of customer service or sales experience, preferably in retail. The position offers an hourly pay of $20.50 plus training pay and a comprehensive benefits package including medical insurance, 401(k), and paid time off.